Return Policy

Return Policy

1. Eligibility for Returns

• Items must be returned within 7 days of purchase.
• Products must be unused, in original packaging, and in the same condition as received.
• Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

• Final sale items, gift cards, and personalized/customized products are non-refundable.
• Opened or used items may not be eligible for return unless defective.

3. Return Process

• Contact our customer service at liseswift115@gmail.com to initiate a return.
• Ship the item back to 8402 parapet pl Rosharon, Texas 77583 United States, and include your order details.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds & Processing Time

• Once your return is received and inspected, we will notify you of the approval or rejection.
• Approved refunds will be issued to the original payment method within 7 business days.
• Shipping fees are non-refundable, unless the return is due to our error.

5. Exchanges

• We only replace items if they are defective or damaged. To request an exchange, contact us at liseswift115@gmail.com.

For further assistance, please reach out to our support team at liseswift115@gmail.com.